403 provider returned error | Bug reports

403 provider returned error

in progress

Aegean Angelfish

Every time I try to use Claude, I keep getting the pop-up "403 provider returned error". There are sufficient credits in my Open Router account, and I can use other models except for Claude.

November 22, 2024

spaceemotion

marked this post as

in progress

We are in contact with OpenRouter and were able to isolate the issue to the Asian region (Philippines specifically). The main Anthropic service seems to be acting up and the fallback isn't working. Still investigating.

spaceemotion

marked this post as

under review

Is this still an issue? there was an issue with Anthropic earlier but it should have fixed itself since.

Aegean Angelfish

spaceemotion Yes, I keep getting the error for Claude but not with the other models.