Days or weeks of writing are suddenly lost
under review
T
Topaz Ptarmigan
Something happened and now there is only the old version of my novel from days or weeks ago - in the scene's content history, only the two most recent times are named, no content versions before that are even mentioned as existing. The recent chats are also all gone - the last one on my system is from Aug 30. Please is there any way to restore the version I had worked on until around 5pm yesterday (Berlin time)?
For further info, I had just condensed my chapter 1 and 2 into my third chapter; after that, I deleted the first and second chapter since they were no longer needed, but when i returned to my chapter 3, everything was gone.
Please let me know soon, I'm so worried all the progress is lost : (
Andreas Birnstingl
under review
Andreas Birnstingl
Merged in a post:
Three days of a LOT of work is gone.
A
Allied Rhinoceros
Can we roll back to early today somehow? I can't believe how much work I put into my novel over the weekend is just .... poof. I'm a paid subscriber also!
spaceemotion
hey there, i'm currently still at dinner, but can you send a message to support@novelcrafter.com ?
this platform isn't for real time or customer-specific support like this.
i'll take a look in a few!
T
Topaz Ptarmigan
spaceemotion Thank you, will do! Appreciate your quick response.
T
Topaz Ptarmigan
Oh, I just realized that it goes to Kate's email address - and I had already messaged her on the chat function?