FREEZING ISSUES: I am experiencing freezing issues for the past 3 months. After speaking to my colleagues, I realize I am the only one having these issues. I am not sure how to fix it. Need help. Please.
Y
Yolk Salamander
{"App Version":"client@28fca7","Device":{"Memory":{"Used":"98.15 MB","Allocated":"102.74 MB","Total":"4095.75 MB"},"Network":{"Online":true,"Type":"N/A","Effective Type":"4g"}},"Account":{"User":{"ID":"user_2eYasEX90wfAQEQ0IWO4yODnR9o","Email":"bmebell@gmail.com"},"Subscription":{"Features":"ai, chat","Plan":"artisan","Status":"active","ID":"sub_01hvhr6wwmmyamkzsrhwqghsg6"}},"Novel":{"ID":"2rwQSspJ52BrG9P5S8ilJyi7ZS2","Exists":false,"Language":"en-US","Content":{"Codex":{"Active":0,"Total":0,"Matcher":"H4sIAAAAAAAACqtIjEusAAAnbADIBQAAAA=="},"Chat":{"Threads":{"Active":0,"Total":0},"Messages":{"Active":0,"Total":0}},"Snippets":{"Active":0,"Total":0},"Acts":{"Active":0,"Total":0,"Orphaned":0},"Chapters":{"Active":0,"Total":0},"Scenes":{"Active":0,"Total":0,"Orphaned":0}},"Statistics":{"Total Words":0}}}
spaceemotion
Hi Yolk Salamander - can you open a support ticket about that (go to Help -> open a chat -> ask to "talk to a person")? This feedback site is more for general bug reports and feedback, and it seems like your issue is a bit isolated. Thanks!