Lost data
in progress
R
Retail Heron
I was working on my computer and finished through chapter 9. I closed down Safari and went to dinner. I came back and wrote chapter 10 on my iPad. I decided to move back to my computer so I close down Safari on my iPad. When I went to my computers, chapters 8, 9, and 10 are missing. I go back to my iPad and they are not there. This is ridiculous. If you software loses data, why should I use it? If I don’t get an answer, I’m moving to another platform.
spaceemotion
in progress
Hi there! This feedback portal is not for direct user help for cases such as yours. Have you contacted us via support@novelcrafter.com yet? That way we can take a closer look into what's going on here.
T
Tender Parrotfish
Same thing just happened to me. Only difference is I had been working solely on my iPad for my latest project and lost 4 hours of work out of nowhere. I have worked on two projects in the past and this has never happened. Completely unacceptable!