Subject: Subscription Error and Access Issue with AI Prose Generation
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Yarrow Marmoset
Dear Support Team, I hope this message finds you well. I have two issues I would appreciate your assistance with: I mistakenly subscribed through Discord under the following details: [redacted] Could you please help me cancel this subscription? Thank you very much. I have subscribed to NovelCrafter as a Hobbyist (Yearly) user. However, I’m unable to use the AI "Generate Prose" feature. The AI button appears greyed out and unclickable. Could you please check what’s causing the issue? Thank you in advance for your support. Best regards, Andy