Where is my novel stored?
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Capable Hawk
Where is my novel stored?
If Novelcrafter were an app running on my computer, I could use network sniffers to ensure that my novel is secure and not leaked to the internet. With Novelcrafter being a web-based app, I am unsure where my novel is stored and how secure that storage is, how secure the communications are from my computer to your servers.
Can you reassure me with more than just “We take every precaution”?
We hear almost daily about major corporations and even government facilities being hacked. As a professional writer, I count on my copyrighted material being secure—the only real security I trust today is my own local isolated system.
Reassure me that my work is safe with you.
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You can see the services we're using in our privacy policy.
Novelcrafter uses AWS as its hosting provider. While some data, like your account information, might be stored elsewhere by 3rd-party-providers, the actual novels (and any backups) are encrypted and stored within the EU.
It’s hard for any company to say more than “we take every precaution”. Unless the app has a 100% network-free offline mode (which we don’t have yet, but slowly working towards), there’s always a link in the chain that even governments or companies much bigger than us can’t prevent a breach from.
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Capable Hawk
spaceemotionThank you, it is very nice having active customer support!